#booking-errors

Wrong name on a plane ticket: when the fix is free and when the ticket dies

A typo of up to three characters in the passenger's name is usually fixed for free if corrected within 24 hours of purchase, a policy followed by GOL, Azul, and LATAM. Changing an entire last name is a different category: it can cost between R$150 and R$600 depending on the fare, sometimes more than the original ticket. Changing the ticket holder, issuing it to someone other than the buyer, is banned by most airfares worldwide. Bookings made through an agency or with miles follow their own rules, almost always stricter than the airline's direct counter.

Curadoria Voyspark · Sep 09